Our Terms and Conditions section is a Contract between us and our customers. Our customers must follow the rules.
Book your holiday home today . Luxury holiday rentals in shanklin . Isle of Wight .
IMPORTANT INFORMATION:
- Late Cancellation fee will apply (30 days prior to your arrival date)
- We Will endeavour to achieve your expectations throughout your stay with us.
- A welcome pack of tea, coffee and milk with be provided upon your arrival
- No deposit will be taken but the cleaners will check for any damage or breakages . Of course we understand that accidents happen but we would ask that you do inform us so we may organise replacements for our next arrival of guests. Larger breakage costs will apply.
- We will not accept or tolerate any disturbances to other guests or other apartment owners . And you will be asked to leave the premises If this happens (no refund will apply).
- Hen or Stag Bookings NOT accepted.
- We do not allow pets .
- You are not permitted to sleep any additional guests than your booking reservation. No extra family or friends are permitted to stay during your booking. You will be charged if extra guests stay without permission at a cost of £50 per person per night. This will be debited from your debit/credit card.
- All rubbish must be removed from the Apartment upon departure & placed in the on site bins located by the Parking Area. (including any bottles). Any rubbish left in the apartment will be charged accordingly (£10 per disposal bag).
- A Wightlink form will be sent to you when you make your reservation should you require us to make your ferry booking. If you cancel your stay with us your ferry crossing will not be refundable & will be cancelled immediately.
- One Parking Space (allocated) per Apartment.
- A cleaning fee of £50 taken at time of reservation.
- Lost keys with a charge of £25.00 applies.
- Key Safe on site (code supplied on arrival).
- Late check out fee applies at a cost of £25 per hour. Our cleaners have a quick turn around so please do not check out late for the arrival of our next guests.